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Product & Returns
What should I do if my product arrives damaged or defective?
If your product arrives damaged, please contact our team within 7 days of receiving your order. We’ll arrange a replacement or refund for you.
How do I return a product?
To return a product, simply contact our team with your order details. We will provide instructions. Once your order has been received and processed, you will see a refund within 3-7 business days.
How do I get a discount for business use?
Please fill out the Professional Use Form here. We offer discounts to businesses like autobody shops and manufacturing facilities that want to buy in case quantities. For larger buying options, please contact sales@zorbent.com.
Zorbent® Ultra Absorbent Product Info
Can I reuse Zorbent®?
You can reuse Zorbent® on multiple spills until it is fully saturated.
Will Zorbent® absorb All Liquids?
Zorbent® can be used on all spills and will absorb all liquids except hydrofluoric acid.
Is Zorbent® safe for use in enclosed environments?
Zorbent® passes EPA's TCLP testing, and is non-toxic, non-flammable and non-irritating, and does not contain any ingredients known to cause health or respiratory issues when used properly. The use of masks is always recommended for prolonged use of Zorbent® or any other absorbent.
What is the environmental impact of using Zorbent®?
Zorbent®’s impact has two very positive effects: 1) It encapsulates potentially dangerous substances so that they do not leach into the environment (ground and water supply), and 2) It has the smallest landfill footprint of all absorbent materials due to the re-purposing of its principal ingredient, which otherwise return to landfills unused. It has very low disposal costs due to its ultra-lightweightand ultra-absorbency.
What is the shelf life of Zorbent®?
When sealed and free from moisture, Zorbent® has a shelf life of up to 24 months when properly stored. Should Zorbent® remain exposed for an extended period of time, its absorbency will degrade as it absorbs moisture from the environment.
In what temperatures can I apply Zorbent®?
Zorbent® has been tested to work in a variety of conditions but is best used between 32 and 100 degrees Fahrenheit.
How do I dispose of Zorbent®?
It is always best to check your local regulations to determine proper disposal of your spills encapsulated by Zorbent®. You may also consult with your local commercial trash removal service to confirm proper disposal for your absorbed spills, subject to all applicable regulations.
